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DeadlinesApproximately twenty-five percent of legal malpractice claims result from calendaring issues.  The claims can range from failure to know a deadline, failure to timely file, failure to record in a calendar or failure to respond to a calendar reminder.  Law firms should use calendaring for all projects, events and deadlines.  To prevent delays and missed deadlines, supervisory attorneys should perform a workload analysis of subordinate attorneys on a frequent basis.

Many Attorney Malpractice Insurers require at a minimum a Dual Docket process where 2 different calendaring systems are maintained by 2 different people.  At a minimum at least one of the calendaring systems needs to be computerized.

The use of a central department to monitor individual case deadlines will assist in the monitoring of important dates.

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