Customer Ratings & Reviews for L Squared Insurance Agency

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Super helpful and prompt.

Great job

One of the many hallmarks of a business is the quality of customer service its employees deliver to customers/clients. In my search for legal professional liability insurance, the quality of customer service Ashley Slot provided was a differentiating factor. Not only did Ashley Slot provide exceptional customer service, but she also provided timely information, responses/follow-ups, and guidance. While a 5-star rating is the highest rate permitted, Ashley Slot should receive a 10-star rating.

Ms. McClain professionalism and diligence in obtaining multiple competing, competitive quotes in a timely manner and fashion for our business was greatly appreciated.

Victoria is very efficient and it was easy to renew.

Victoria,

 

Tell your boss that your doing a fantastic job and to give you a raise!



Very helpful and professional

Ashley was absolutely awesome as she always is. A pleasure to work with.

Ashley made it very easy for me to purchase my professional liability insurance. I would highly recommend her!

Victoria McClain has been very professional and diligent. Also, very kind and helpful assisting me with answering questions and taking care of my professional liability insurance.

Ashley Slot is the best!! She is very helpful with all of my many questions.

Very knowledgeable, patient, and easy to work with

Victoria was very responsive to all of my questions and extremely prompt. She was delightful to work with.

She answered all of my questions with professionalism and patience.

Great service...

Ms. McClain is always very helpful and knowledgeable about the renewal of our malpractice insurance every year. She always finds answers in a timely manner when they are asked.

Ashley Slot has always been extremely helpful in assisting our Firm to find the best coverage needed. She is very professional, efficient and knowledgeable and a pleasure to work with. Thank you Ashley!

She was great.

Victoria is wonderful to work with!

great customer service

Brianna is an excellent agent. She processes applications very quickly and is just awesome to do business with.

Victoria is wonderful. Responsive, gets it done; I love it!

Victoria McClain has been responsive to my questions and very easy to work with. I would recommend her to anyone.

Great working with Victoria.

Victoria was spectacular in putting up with my many questions. If not for her effort, kindness, and professionality, I would have gone with someone else. Hats off to Victoria for job well done.

Great customer service. Very diligent.

Ashley Slot is stellar. She is super diligent, resoonsive efficient and with professional demeanor. She really puts your company name way up there!

Victoria is very responsive and willing to go the extra mile. Don't find that very often these days. I enjoy working with Victoria and hope to continue doing so.

Easy to work with.

Ashley has been amazing, very quick and responsive. She takes the time to answer any questions we may have and has made the entire process a breeze. Very very pleased!

Ashley Slot is always a pleasure to deal with. She is very patient and always explains things thoroughly.

Ashley Slott

Does a Great Job & Gets Answers All Questions Quickly.

We have been so pleased, and appreciative of, the thorough work Victoria McClain has completed on our behalf. We have appreciated her knowledge, customer service, attention to detail, and responsive. Thank you Victoria. We look forward to continuing to work with you.

Ashley was prompt, friendly and really made a process that can be scary easy. I am thankful to have had her facilitate everything

Ashley was great. Pleasure to do business with!

Did a nice and efficient job with my firm's insurance needs. Victoria was attentive and communicative and found good pricing and coverage.

The Agency is very attentive to details, and will stay on top of your insurance needs.  Thank you to Ashley and the entire office.


A good company.  Knowledgeable agents that are just right for helping small law office insurance inquiries/needs.  
Each year we go out for competitive bids for all our insurance requirements.  For years now, they've provided the best pricing for our professional liability insurance.

Thank you. Just what I needed.

Victoria has been very helpful with any problems we have had. She is always been very courteous and professional. She is very good at check back in a timely manner and following up and any loose ends. She is a joy to work with.

Outstanding service & competitive pricing on our professional liability needs. It has been a pleasure working with Bethany VanderWerf at L Squared Agency. Quick response to all questions.

Our law firm has worked through Brianna Scott at L Squared Insurance Agency for a number of years and we have always received the very best care and assistance and guidance. We would never consider working with any other company. Thank you, Brianna and L Squared. Cathy Blumberg

Tracy was wonderful to deal with from the time of my initial inquiry until my policy was purchased, answering all of my questions and responding immediately to my requests. Obviously I hope to never need anything further, but I am impressed with their customer service!

Brianna Scott is excellent on all levels. I found her through the internet and she turned out to be very personable, responsive, and conscientious. She provided us with excellent choices of insurance. She was a real pleasure to work with.

Ashley made the process so easy and was very prompt in responding during my application process. Thank you again.

I have used L Squared Insurance Agency for years. I highly recommend this agency. The competency, follow-up and genuine customer concern of their agents are exceptional. Originally I worked with Lee; he has always been outstanding. In recent years, Brianna was brought on board, and I have worked with her for each subsequent annual renewal. She always provides me plenty of notification in advance of the policy expiration, listens carefully to my specific needs, goes the extra mile to identify a highly rated carrier offering a product covering my criterion, and at the most competitive premium price. Brianna is always available for questions and provides immediate follow-up. She is very-well versed on her carrier's products. The level of service, knowledge, dedication, product excellence and competitive premiums always surpass my reasonable expectations. Without any hesitation whatsoever, I give Brianna, Lee and L Squared Insurance Agency a five out of five star rating.

Excellent service! We have been a customer for many years and hopefully will be for many more. Very responsive and helpful. Highly recommend!

She was very patient, knowledgeable, and helpful. I would not have obtained the coverage if it was not for her help

We've worked with Victoria McClain for three years now on our LPL insurance. She's always been helpful, patient and knowledgeable about all questions, problems and concerns. She also has been very helpful in reminding us of meeting deadlines as renewal date approaches. She is an asset to the agency and we are pleased that she is our contact agent.

Excellent to work with.

Needed a notary bond ASAP. Ashley turned it around in less than a day.

Brianna was exceptionally helpful and provided me a quick response. In addition, she provided me a viable business solution that enabled me to feel confident In my decision to start my own firm with peace of mind!

Brianna Scott went "above and beyond" to assist us in getting our E&O Policy renewed for 2019. She helped to make the renewal process a positive experience. She deserves recognition for her professionalism and conscientiousness! She even contacted us from home a couple of times when she was at stuck at home because of inclement weather! Thanks Brianna!!!

Ashley Slot was very helpful and responsive to my questions and my needs. I shopped for coverage as I do every year and got the best deal here.

Beth is an excellent sales agent, and moreover is courtesy and thorough, and pleasure to do business with.

Very helpful!!!!

Brianna Scott was very helpful and diligent and made the experience of renewing my professional liability policy very easy and painless. Thank you very much.

Ashley Slot was timely and attentive to our needs and prompt with responses to our inquiries and processing the necessary applications.

Brianna was an excellent service representative/agent and represented your agency with the utmost professionalism. She was prompt, met every deadline she committed to and was a delight to work with. Most important, she found me the best policy offered which I purchased without reservation. She even laughed at my jokes! I recommend her without reservation. P.S She deserves a raise in pay! To speak with me further, just dial 651.276.4911. SAB

Excellent service and prompt call back. Glad i found you on the Internet. Asley knows her job extremly well

Was super helpful, and went above and beyond to help me get what worked best for me at a better rate.

Tracy Norcross did an excellent job explaining our policy and helping us understand everything. Can’t thank her enough!

Ms. Slot is always professional. She always answers her phone which these days is rare. That is very important to me! Dave Padavano

Competent and prompt. Professional and courteous.

I appreciate the prompt responses and the willingness to negotiate terms with our current provider. It made a difference in the choice we made.

Victoria is great to work with. Responsive and really helps to find the best option for us.

Victoria was knowledgable and very responsive. As I was under a short time frame, her promptness and availability to write my policy was a godsend!

Excellent job Bethany!! Thanks!

ASHLEY has been a pleasure to work with. She is always looking around to get me the best rates. She is patient, courteous and professional. L Square Insurance is indeed fortunate to have someone like Ashley for them.

L Squared has been our law firm's insurance agency since 2011 and we could not be more satisfied with their team, especially Brianna Scott! Ms. Scott is exceptional. We never look forward to renewal time each year but Brianna makes the process painless, sending us reminders prior to expiration, always responding to all communications within minutes or a couple of hours, and shopping the marketplace to secure the best coverage at the lowest rate. In fact this year, Ms. Scott was able to save our firm approximately 2K. We could not ask for more from an agent. You will not be disappointed. Thank you for your outstanding, professional client service. Very truly, David M. Kaplan, Esquire Affordable Legal Center, LLC

Brianna Scott was unbelievable to work with. She was very prompt on getting the quotes to me and had the best rates. She always returned my calls and answered my questions. Would definitely refer her to any of my peers,

Victoria really works hard to make sure I get this policy renewed every year.

Ashley was wonderful to work with. Also reliable, prompt with a response and willing to go the extra mile. I highly recommend her!

Highly recommended Brianna and her firm!Great service for many years!

Bethany VanderWerf did an excellent job...even though we had some very last minute changes. She rose to the challenge and did not hesitate or let on how inconvenient and annoying this probably was for her. The yearly cost was also quite favorable compared to the many other quotes I was presented. Thank you from a satisfied customer!

Ashley was professional, pleasant and extremely helpful in finding an insurance policy that fit both my insurance needs and budget. I have worked with Ashley for several years and she has always been able to assist me in finding just the right policy for my firm.

Senior Agent Ashley is friendly, thorough, efficient. Great follow up! Made the renewal process and payment quick and easy, especially when I was dealing with kidney stones. Good coverage. Fair price.

Victoria McClain of L Squared Insurance Agency provided excellent customer service, prompt and authoritative at all times.

Victoria McClain has been extraordinarily helpful and professional. I am very happy to be working with her.

Bethany gave me excellent and prompt service . Great price offered too for my malprax policy

Bethany is great to work with.

Prompt, efficient service; I couldn't be more pleased.

Thank you for your help, Mandy. You were very prompt and professional. Thank you to the rest of the staff as well.

Victoria McClain has been WONDERFUL. She has responded quickly with all of my questions and has been extremely helpful in the process of finding insurance. Looking forward to working with her in the future!

Outstanding. Friendly, informative, always sends me the information I need when I need it.

Victoria was very helpful and responsive. She made switching carrier as painless as possible.

Angela Karadsheh did a great job and provided me with excellent customer service in securing insurance for my business.

L Squared has always been great to work with. They have been my insurance provider for years!

Brianna was a pleasure to work with on the renewal and had patience for my delays and busy schedule. Thank you!

Brianna was very prompt in getting a quote to me and all subsequent paperwork. She was also very quick in getting my coverage bound. Really appreciated her work in getting me an affordable policy as a small business owner.

Fantastic service! Very easy to work with, and always answered my questions promptly.

Every year Brianna helps me and is responsive, helpful, and patient. She is great!

Couldn't believe how smooth and easy the process was. Bethany was wonderful to work with !

Victoria was a great help during this process. Thank you.

I just finished the paperwork to obtain professional liability insurance through your company. Victoria was the main reason I did so. She was very helpful, answered all of my questions and was extremely prompt getting back with me with the requested information or documents. She made this a pleasant experience. She is a real asset to your company. Randel Miller

Brianna has been an absolute pleasure to work with. She is extremely knowledgable is genuinely interested in protecting her clients. I highly recommend her to any attorney seeking malpractice insurance.

Ashley is outstanding. She has been extremely helpful and responds to all questions in a very timely manner. She is efficient and caring. She truly cares about our company and works to provide us with all the best options. I could not thank her enough for all of her support.

I cannot say enough about the service provided by Ms. McClain. She was timely in her responses; she took it very seriously when I made her aware that time was "of the essence" in binding a Professional Liability insurance policy. This enabled me to close on a contract that will be very helpful to my law practice.

I found my agent, Ashley Slot, to be very professional. She was very responsive to any questions that I had. She always responded promptly to any of my calls/emails. Overall, she was very thorough in the handling of my pursuit of malpractice insurance.

Very helpful and professional service

Agent is very professional and responsive;

Ashley is wonderful! Always accessible, always responsive, always courteous and always helpful.

Ashley did a great job to take care of our office of 5, enabling us to help hundreds of children!

Great quote. Super service

Agent, Ashley Slot, was courteous, knowledgeable, and extremely efficient. She made the experience seamless and pleasant. I highly recommend her.

Ashley Slot has been great! I really appreciate her work.

Brianna was fantastic to work with. She was very attentive and responded quickly with documents and requested information.

V ery prompt to respond when there was a very short deadline.

Brianna is SO great to work with -- very responsive, very helpful, and always makes the renewal process as painless as possible. Very much appreciated!

Ashley was excellent as I renewed my Malpractice insurance. She was patient and quickly answered all of my questions. She was very professional and made the process very easy to complete.

Very helpful and prompt in responding!

Our experience with L Squared was outstanding. Angela provided a quote that offered major savings over our existing coverage within a day. She was extremely responsive as we worked through the application and underwriting process. We would recommend L Squared without reservation.

Brianna is awesome! She always responds quickly and is very thorough. Love working with her and her team.

Very helpful.

i worked with Tracy Norcross. She was efficient, courteous, and gave us the best price. Easiest process for coverage we ever had.

responsive & knowledgeable.

Ashley is so helpful and prompt! Insurance is never a pleasant experience but I highly recommend L Squared and Ashley to guide you through the process!

Super efficient and quickly responds to requests. Should be more like her.

Always available with excellent assistance

Very good job. Very timely with phone call and emails. Knowledgeable about coverage questions

Ashley helped at every staged and gentling reminded me of deadlines.

Ms. Slot answers her phone and is always pleasant and professional.

Brianna was extremely knowledgeable, professional and courteous!

Very responsive to my request - great representative!!

I worked with Brianna Scott in obtaining my malpractice insurance. She responded extremely fast to my initial inquiry with multiple provider options from which to choose to best suit my needs. And although I moved slowly in completing the process, she quickly responded to all of my questions. I was amazed at just how uncomplicated and painless, not to mention FAST, the whole process was from beginning to end. I procrastinated because I envisioned a long, drawn out process, and it was anything but.

very happy with service and time frame to complete application and process

Great service, I waited until the last minute for renewal and threw in a wrench but they were able to quickly take care of our needs

It is always a pleasure to work with Ashley. She is professional, and always guides me through the process. I hope she never leaves.

Michael was wonderful to work with and provided everything I needed.

Ashley is always very professional, helpful and patient with all of my requests. which are completed in a timely manner. Super employee!!.

Ashley worked very hard to get me the coverage I needed at the best price. I HIGHLY recommend her!!

Brittany was great. Patient and helpful.

Extremely fast and responsive

Ashley Slot has been very professional and extremely helpful in handling our insurance policies.

Ashley was great and exhibited much patience with me!

Excellent response time and very helpful answers when I inquired about the large policy increase over last year's figures. Thank you!

Kudos to the staff of L Squared especially Angela Karudsheh, for the excellent and professional work re: renewal. We were slow to renew our policy due to issues out of our control. Angela stayed behind us, sending reminders, being very patient, kind but gently prodding us to complete the documents needed. You have a great employee who works for a good company!

Ashley has always been very helpful. She is very knowledgeable and always answers my many questions. I look forward to dealing with Ashley and L Squared in the future.

I've yet to meet Ashley Slot but her long distance service has made me feel @home & pleased to receive her savvy expert advice.

Bethany was great to work with. Prompt with answering any questions I had and very helpful throughout the process.

Terrific service. Swift, knowledgeable, helpful and polite.

Ashley is great at her job. Professional and easy to work with and always gets us the results and/or help we need. She is very prompt with responses and always willing to explain with follow up phone calls. Thank you Ashley!!

Ashley is outstanding. Responsive and professional. A pleasure to deal with.

Ms. Slot is terrific. She is always immediately responsive to my questions or requests whether through email or over the phone. If she has to refer me to someone else, she follows up to make sure that I have been satisfactorily taken care of.

very responsive, professional and dependable.
Reginald McDaniel, Birmingham, AL
I give a 5 star rating to L Squared Insurance Agency. I always receive absolutely wonderful service; it could not be better! Thank you!

Outstanding service Very prompt and knowledgeable.



Amazing service and friendly professionals!Brianna Scott is great!

Victoria has made the renewal of my professional liability an absolute breeze. I've shopped around and their rates are the best. Truly professional in every way. Although I'm sure my account is small in comparison to others, I still always get helpful, personal five-star service and a prompt responses to my questions.

They have handled our professional liability for many years. Easy to work with and professional in making the process simple.

Tracy Norcross helped me through the entire application process. She was very professional, and it was a pleasure to work with her. I would recommend her to anyone.

I have used the agency for 3 years now. They are timely, efficient and responsive. I would recommend them to other professionals

Thanks.

Angela Hull of L Squared provided me with amazing service from the very beginning of our relationship, even during delays on my part. I never would have thought getting professional liability insurance would be so easy!

Brianna makes this the smoothest and easiest gig imaginable

I have been using L Squared Insurance since I began my practice and they have been outstanding at providing coverage to fit my expanding needs over the years for a reasonable price. The customer service is great as well.

Brianna Scott has provided excellent service in my renewal process. L Squared continues to be a great resource for my law practice.

Your representative who assisted me with a renewal policy was Victoria McClain. She was MOST helpful, prompt and professional! I enjoyed doing business with her. She was a breath of fresh air, especially when so many agencies provide deplorable customer service these days. Thank you for everything!!
Tracey Anne Noelke, San Angelo, TX


Ashley was exceptional!! She was a pleasure to work with and very responsive to every one of my questions. She was patient and polite and helped me find the perfect policy for my law firm. Will certainly recommend her to any colleague for any professional liability insurance needs. Thank you very much Ashley!

excellent service and knowledge. enjoyable doing business with Ms. McClain.

Ms. Victoria is an asset to your company. She responded to our needs quickly. Thank you

I worked with Ashley Slot to get liability coverage and she was fantastic! I got good coverage for a great premium, much lower that others I had seen. Very responsive and professional. I would highly recommend.

quick and efficient service. Questions answered promptly.

Ashley was efficient, competent, knowledgeable and the process was painless. I am quite content with the insurance and the premium. I would highly recommend!

I have been conducting business with insurance agencies for decades but could not have discovered a better insurance agency than L Squared. My representative, Brianna Scott was patient, professional and provided immediate attention to obtaining the most competitive quote in searching the marketplace at the time of renewal of my law practice's Professional Liability policy. There was no question that went unanswered in less than 24 hrs. if it wasn't answered within the first call or email. Amazing client commitment! Every representative (Brianna Devires, Justin Norcross...) of the L Squared team that I have interacted with has always been diligent and a pleasure to conduct business with. Extraordinary service, staff, and access to competitive carriers within the marketplace. There is no reason to look any further for insurance needs. Thank you L Squared for making a crucial process painless! 5 STAR SERVICE.

Far exceeded my expectations.

very helpful

L Squared is professional, prompt and efficient. I had been shopping for a more competitive policy and after several months my old insurance broker came up empty. I decided to call L Squared - one of their mailers had been on my desk for some time. I am glad I did because L Squared secured a competitive policy in under a week. They were responsive and thorough and I just cannot say enough about how grateful I am to have found them. Hopefully this review and my sincere thanks to Tracy and the team at L Squared Insurance Agency will suffice.

I was very pleased with this process. Bethany was more than prompt, answered all of my questions without delay and was courteous throughout the application process. Thanks!

Responsive and thorough service. Very helpful. Premiums were quite reasonable. I would definitely recommend.

Ashley was of tremendous help in my switching to LSquared for my professional liability insurance. Patient and calm; while remaining professional I look forward to future renewals with her.

I saved about 20% by having this agency write my law firm's legal malpractice policy . The agent I worked with was very curtious and knowledgable about the product. She made the experience very easy for me.

After 20 years I'm stepping out of the law business to head to the mission field. The reason I am writing is because I needed some assistance with my malpractice insurance. Your firm had "dripped" on me for a year or so without my notice. When my current carrier jacked my rates, my paralegal mentioned you. My contact was Michael. All I can say is that I really wish that I had been using you guys for the past 15 years of private practice. Michael was exceptional to say the least. He helped me immensely. I ended up transferring as independent contractor to another firm and tailing out of my current. I almost hated to because I wanted Michael to get my business. As an owner you often hear complaints - not this time. Michael was exceptional. I hope that I have an opportunity to recommend him to a colleague soon. Thank you.

I have always received top notch service from my representative.

I found L Squared Insurance Agency committed and professional. Their representative, Ms. Norcross diligently secured my office a policy that was both reasonable and met our needs. Thank you.

When one is seeking insurance, one speaks with many (many) people. It is an exhausting process. Ms.Meyer made it not so by her professionalism and by her keen listening skills. She actually remembered me when I placed a second call to your agency. Her graciousness is refreshing, and makes the entire process so much more pleasant.

Michael was an encouraging fellow. I had quit my 25 year practice because I was angry at my self , the justice system, and clients. After 16 years , I am ready to be a servant and smile when I am not paid.

Best quote in a timely fashion.

She was very professional and super helpful.

Victoria was wonderful. I needed things done quickly, and she MADE them happen for me in a way that made all the other insurance representatives I contacted (and I contacted several) look like they were twiddling their thumbs. Give that girl a raise before someone else tries to steal her from you guys.

Victoria McClain was execelleny

I am very pleased with the skill and know how exhibited by this company in getting my unique business model shopped around until a great product was made available. I highly recommend them.

   

   

My questions were always answered quickly and we received our policy binder quickly also. Brianna Scott is who we worked with and will be glad to work with again next year for our Professional Liability Policy.

Excellent service, I received my quote and approval within days of my inquiry. I would highly recommend L Squared Insurance Agency ofr your professional insurance products.

I responded to a mailer that I received from L Squared and very glad that I did. The process was quick and simple and Victoria and Rachel were very attentive and helpful. She responded immediately to all of my calls and e-mails and thoroughly answered all of my questions. Highly recommended!

Tracy's service and promptness were of the highest

excellent service

I have the best Agent in Justin. He is very quick to respond and has always been available to answer my questions and help me with paperwork issues.

Angela provided excellent service and got me a new and cheaper legal malpractice policy than with company and broker that I had nbeen with for years. Saved nearly $1,000.00 dolalrs cause Angela took time to understand what I needed and what I didn't.
Forrest Freedman, Fort Lauderdale , FL
Service was very professional. Tracy did a great job in answering all questions, sending documents in a timely fashion and getting us our lowest rates on E&O in quite some time. Should have shopped with you folks sooner last year!
James Stein, Minnesota Insured Title Agency in Akron, OH
Very good job. Responsive and helpful
William Connelly, Attorney in Mendham, NJ
L Squared Insurance Agency received a rating of 5.0 out of 5 based on 191 reviews on IWantInsurance.com.