TUESDAY, MAY 26, 2020

- Use this time to review the firm’s practices and procedures. Check that the firm has the appropriate policies in place regarding intake procedures, pleading templates and conflict checking systems.
- Maintaining thorough documentation regarding instructions received from clientsand work performed on a file may help in defending a potential legal malpracticeclaim in the future.
- If you are considering expanding your area of practice, register for CLE coursesto educate yourself with the laws and procedures in that field. There are a lot of discounted or free CLE programs right now, so take advantage!
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- Consider deploying external message flagging, so that users
are alerted thata message is from an external source.
- Do not click on suspicious attachments or links.
- Consider utilizing multi-factor authentication which, as well as
a user nameand a password, requires additional information
to access the email account.
- Look into providing employees access to a virtual private
network (VPN) so they can establish a secure connection
to Wi-Fi from home.
- Find more security tips in the latest edition of AttPro Ally.
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- Conduct communications, including telephone calls, text messages, email, and video conferencing in a manner
that minimizes the risk of inadvertent disclosure of
confidential information.
- Employees’ remote workspaces should be designed to prevent
the disclosure of confidential information in both paper and electronic form.
- Consider the use of encryption to assure that information sent
by electronic mail is protected from unauthorized disclosure.
- A written work-from-home protocol specifying how to safeguard
confidential business and personal information can be beneficial
- For more guidance on ethically providing legal services from a home office seePBA Formal Opinion.
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- Review with clients whether, in light of COVID-19, it is in their interest todefer decisions or activity.
- Confirm whether pending matters fall within the confines of any court continuances.
- If transitioning from an e-calendar on your work device to a home device,check for gaps in data and print a hard copy of the calendar as well.
- If working from home, it is important that you have secure
access to any data or information you may need to meet any
e-filing deadlines.
- For more information visit AttPro’s COVID-19 risk management resource page
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- Firms should create a BCP designed to respond to any type
of disaster, from a hard drive failure to a sudden illness.
- Determine when the plan should be put into action, identify
key players, and what to do if those essential personnel
aren’t available.
- Utilize guides such as the ABA’s GUIDE TO DEVELOPING AND CONDUCTING BUSINESS CONTINUITY EXERCISES to help your firm establish an effective plan.
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