It’s important to encourage your staff to improve client relationships whenever possible. Surprise your staff with gift cards or a catered lunch when you see them go above and beyond for a client, or if they consistently assist you with providing great client...
Claim Study: Failure to Investigate Client’s Potential Sources of Insurance CoverageCuriosity of Travelers Insurance CompanyOne of the initial issues that a civil litigator retained to provide a defense should consider is whether the client has any...
I hate this discussion with attorneys. As with many things in life there is no right answer. Everyone likes ‘free’. But ‘free’ does not always mean that there are no strings attached. Attorney Malpractice Insurance...
Risk Management Tip from Travelers Insurance March 2018 News Letter: Steps to Take at the Inception of Each Client Engagement to Avoid a Malpractice ClaimAny client who is unhappy with a law firm’s representation is a potential plaintiff in a subsequent legal...
Recent Article in the ABA Journal. Certainly a different way to market for new clients.Some lawyers are irked by attorney’s fake bar associationsBY DEBRA CASSENS WEISSA Louisville lawyer is creating some bar associations on paper that have no actual...