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It is easier and more cost effective to keep an existing client than it is to win a new one. Communication is a core competency on which clients can and will judge you. So, accessibility and prompt, clear communication with your current clients is essential. Keep in mind that if you fail to return repeated phone calls or emails, you may be violating your ethical responsibility of communication, and may also be jeopardizing a future revenue opportunity.   

For more helpful hints for attorneys click on Attorney Protective.
Posted 9:32 AM  View Comments

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